Mckinsey & Co
Management Consulting
Lead User Researcher
Esther transformed the product development process by leading a product team in research and design and collaborating with multiple teams across the organization with specific focus on the Executive Assistant department.
Antara Health
Telehealth
Senior Product Designer
Esther joined the Antara Health team, working with the founding team to clarify patient care needs and strategize on product development. She partnered with the Product Co-Founder to establish product development processes. With insights from research she led, she designed the organization’s patient app portal and developed personas.
Safaricom PLC
Telecommunication + Financial services
Product Designer and Researcher
Esther joined Safaricom, where she worked on product process development, shipping, and design ops strategy in her role.
She shipped updates to two web experiences with the Masoko and Home Fibre teams. She was the lead researcher and Experience designer, collaborating with other designers on the team.
Coddle
Retail - Furniture
Experience Designer
During her contract at Coddle, Esther conducted market research and redesigned the home page for the furniture retail company.
Partnering with the marketing team, she strategized on changes to the experience to increase customer view to purchase conversion rates.
Doblin, Deloitte
Management Consulting
Design Consultant
As a Design Consultant, she worked with Banking, researching a new market segment and identifying their needs.
She worked in Oil and Gas, in discovery research identifying players' relationships in the Permian region.
Carnegie Mellon University Capstone
Military support
Project manager + Research
Esther led this team in collaboration with the RAND Corporation and the Department of Defense in developing a support solution for transitioning active military into civilian life.